0191 3008405
Email : [email protected]
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MAC Recovery
Should you require a super-fast MAC Recovery service for any system including iMac, Mac Book, Mac Mini, Mac Pro, Mac G5 or any other system, we are happy to offer you a quick, reliable service. We recover data from all disks, including IDE Disks, SATA Disks, SCSI Disks, SAS Disks, Solid State Disketc.  No matter what MAC system you have: give us a shout and we will be happy to give you a free quote.

Our Pricing and Packages
Currently we offer 3 services which are outlined below:

  • Standard - £249 - 2-4 working day
  • Express - £399 – 1-2 working day
  • Critical - £599 – 24 hour turn around

*Our pricing is set at the above unless your disk has a mechanical failure.
Our offices are based in Belfast and London, where we operate a drop off service.  You can also send your hard drive to us via a postal or courier service
We have recovered data from 1000s of hard drives from Macbooks and Desktop Apple Macs, over the past 10 years and are the quickest and most qualified MAC Hard Drive Data Recovery Experts in the UK and Ireland.  Give us a call today to speak with one of our professional engineers for a quick quote or click here to send a quote to us now.

We work with all Major Hard Disk Manufacturers
No matter what MAC System you own, we have you covered.  We are experts in recovering data from all makes and models of Mac Systems including iMac, Mac Book, Mac Mini, Mac Pro, Mac G5 systems etc. The most common hard disk issues we receive from Mac systems are Seagate 7200.11 Disks, IBM Deskstar Disks, Western Digital Caviar Disks, Toshiba Laptop Disks, Quantum Scsi Disks, Maxtor Diamond Max series Disks, Fujitsu MPG Disks, Hitachi Travelstar Disks This list is by no means exhaustive; please contact us if the manufacturer of your disk is not listed.

95% of Data Recovered
We are proud to state that in 95% of Hard Drive Data Recovery cases we recover all of the data.  Whether that be an internal or external drive system.  With over 10 years of experience, you can rest assured that you are in safe hands and will get the best possible service.
Furthermore we offer a No Fix No Fee Service, so you will not have to pay anything if your data is not recovered.
We also recover data from systems provided by all Apple Mac, Windows, Linux and Unix systems. Therefore, no matter what system you are using, be it Apple HFS+, NTFS, Ext2, Ext3, Ext4, XFS or ZFS  we can offer a professional data recovery process.

We have gathered a list of the top 22 most common MAC Error Messages:
1.            Clicking / Ticking / Scratching / Grinding Sounds
2.            Not spinning, Not powering on at all
3.            Drive not working after Power Surge
4.            Freezing or locking up the computer or burning smell from Mac system
5.            Not detected by Mac's CMOS/BIOS
6.            Water or Liquid spilled on Mac System
7.            Accidental reformatting of partitions, Accidental Deletion of Data, Virus Problems
8.            Hard disk is unable to be accessed (Inaccessible drive or partition)
9.            Unable to boot computer due to system getting dropped.
10.          The disk is seen in Mac Operating System but asking to be formatted
11.          Front red light on system not displaying
12.          Not an HFS volume
13.          Drive not installed
14.          The disk <drive> cannot be accessed
15.          Segment Loader Error
16.          Bad file name
17.          Not a Macintosh disk
18.          Bad master directory block
19.          Cannot access <drive> because a disk error occurred
20.          Directory not found
21.          No such volume
22.          You receive a question mark when you boot up the Mac system.


Step 1
Get in touch with us to arrange a drop off plan.  You can either post us your disk or arrange to drop off at one of our offices.
If sending the hard disk via Postal or Courier 
Please ensure that the Hard Drive sent a suitable postage service (We recommend Royal Mail Next Day Special Delivery. Packages are sent via a guaranteed next day service therefore if you send today we will receive tomorrow).
Include an A4 sheet with your Full Contact Details (Full Name, Full Postal Address, Phone Number, Email Address).  Also please specify the service that you wish to use from our 3 options above, Standard, Express or Critical. 
NB. if you do not specify, then we will assume that you want to use our “Standard Service”
Our Address
NCDR - New Castle Data Recovery
Rotterdam House,
116 Quayside,

Step 2
When your Hard Disk arrives at our office we will inspect it and perform a full diagnostic to assess the problem and the level of data recovery that we can recover from your Hard Disk.  You will be contacted ASAP with the outcome. Expect us to be in touch within 24 hours, the normal Standard Recovery process takes in the region of 48-96 hours to complete.
Step 3
Your data will be recovered (assuming there is not mechanical error).  We will email you to confirm and pay for your data recovery service.  When payment is received we will back up data onto your preferred media, normally DVD or portable hard disk.
Step 4
We will send the recovered data in the form of your chosen media via Next Day Courier Service. We aim to always recover data within 24-96 hours of receiving hard disks. We aim to provide the fastest turn around at the best price in the UK and Ireland.
For further information on our Data Recovery Services or to discuss a Data Recovery Quote call us on 0191 3008405, or email us to the email addresses below. We are open Monday - Friday 9am - 6pm GMT.
For more information, support updates, or to request a quote, please email:
[email protected]

NCDR - New Castle Data Recovery, Rotterdam House, 116 Quayside, Newcastle NE1 3DY, Phone: 0191 3008405